Get a strong start to 2019 by putting experienced Closing Coordinators on your team.
By now most agents have an idea of what their goals are for 2019, and most of the time that includes either a set number of transactions or a dollar amount of closings for the year. To reach your goals you will probably need to build a strong closing team to help you.
No agent is an island and you can’t hit those goals alone. Even if that means you are only working with inspectors and the cooperating agent and lender, you are still a part of the closing team. But as you know, the more time you spend on processing paperwork, chasing down signatures, and getting mired in details, the less time you have to devote to working with clients and generating new leads. Adding closing coordinators to your team will not only free up your time to help meet your goals but enhance the client experience as well.
We have assembled a team of experienced closing coordinators (also known as transaction coordinators) ready to help our agents with their listings and closings. So we know what to look for when developing a stellar closing team. We’ve put together a list of what you need when creating your closing team.
- You need a transaction coordinator that is detail oriented. You need someone that will follow the deal from start to finish, making note of all contingency deadlines and following up on them, schedule inspections and walkthroughs, and prepare addendums and contingency removals as needed.
- You need a transaction coordinator that is focused on the deals. This means someone that is typically available throughout the day to manage the closings, and not just between appointments. Agents are typically returning calls, reviewing documents, and a million other things between appointments. By taking on a transaction coordinator you are getting someone that is focused solely on the paperwork side of the deal and those important deadlines.
- A transaction coordinator that is focused on client experience is invaluable in the real estate industry. This means you need someone that will communicate with your client to keep them updated about the next steps in the closing. We typically have our transaction coordinators send out emails throughout the closing to keep your client informed because this helps them to feel as if they know what is coming next and they aren’t caught unawares.
- You need a transaction coordinator that can help you prepare a plan for your closings so that a level of client care can be attained. It is important that each time you close a sale, every client will get the same type of experience and client care. Working closings with no plan can lead to a very hit or miss experience for clients and the agent alike, and no one likes that. Creating a closing plan will help you to gain referrals because the level of service is above standard. This is your goal. Happy clients mean more referrals and more business.
By applying these 4 things to look for in choosing a closing coordinator, you can make it much easier to hit your 2019 goals. When you use a transaction coordinator it frees up time for you to work with more clients, generates more referrals from happy clients, and allows you to deliver an above standard client experience all of the time.
If you have big goals for 2019 and adding a Transaction Coordinator is part of your plan, then we want to talk to you. Book a free consultation today where we will discuss your needs and match you up with one of our transaction coordinators. Schedule a call today!
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